LEGAL REFERENCE

How We Protect Your Account and Data

Your privacy and security sit at the centre of everything we build. We're transparent about what data we collect, how we use it, and who we share it...

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nmax4d How We Protect Your Account and Data

Privacy Policy Overview

nmax4d operates in supported regions of Indonesia and collects personal data to provide account services, process deposits via DANA, OVO, GoPay and QRIS, and deliver gaming experiences. We comply with applicable Indonesian data protection frameworks and do not sell your information to third parties without explicit consent. Your data is encrypted in transit and stored securely on compliant servers. You retain the

right to access, correct, or request deletion of your personal information at any time through our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? We're Here to Help

Email Support Send privacy inquiries to our dedicated team. We respond to all data requests within five business days and walk you through your rights step by step.
Live Chat Open the chat widget in your account dashboard to ask about data collection, account visibility settings or payment privacy. Available during lobby hours.
Privacy Portal Access your data download request, deletion options and preference centre directly from your account settings without contacting support.
WHY THIS PLATFORM

Why Your Privacy Matters to Us

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.2 or higher. Payment information is never stored in...

No Third-Party Sales

We do not sell, rent or lease your personal data to advertisers or data brokers. Aggregate analytics are used only...

Regular Audits

Our privacy infrastructure undergoes independent security audits annually to catch vulnerabilities before they become risks to your account.

Indonesia-Aligned

Our policy framework respects local data governance expectations and integrates DANA, OVO, GoPay and QRIS payment provider privacy standards consistently.

Transparent Logging

You can view a log of login attempts, device changes and payment transactions in your security dashboard at any time.

Consent-First Approach

We ask permission before using your data for anything beyond core account and payment services. Marketing emails only go out...

How Our Privacy Stance Stacks Up

Data OwnershipYou own your data. We hold it in trust. You can export, modify or delete it whenever you choose without penalty.
Payment IsolationDANA, OVO, GoPay and QRIS payments are processed through certified intermediaries. We never see your full account credentials.
Cookie ClarityFunctional cookies run the lobby and remember your language. We don't plant tracking cookies for profit or behavioural profiling.
Breach ProtocolIf any security incident affects your account, we notify you within 48 hours and explain exactly what happened and what we did to fix it.
Retention WindowsAccount data is kept as long as you're active. After closure, we purge personal info within 90 days unless law requires us to retain it longer.
Child SafetyWe do not knowingly collect data from anyone under 18. Any account found to breach this rule is closed and data is purged immediately.
Policy UpdatesChanges to this policy are announced 30 days in advance via email. Your continued use after the change date implies acceptance of new terms.
QUICK SIGNAL

What We Collect and Why

01
Account Identity Your name, email, phone number and ID verification are used to create your account, confirm your age and prevent fraud in supported regions.
02
Payment Record Transaction history via DANA, OVO, GoPay and QRIS is stored to generate statements, process refunds and meet Indonesian accounting requirements.
03
Device Information We collect browser type, IP address and device ID to detect suspicious login attempts and protect your account from unauthorized access.
04
Gaming Activity Lobby timestamps, game selections and outcome history are logged to settle disputes, calculate rewards and improve recommendation accuracy.
05
Communication Preferences We record whether you've opted into promotional emails, SMS alerts and notifications so we only contact you the way you prefer.
06
Support Interactions Chat logs and ticket history are kept to resolve issues faster next time and help our team understand your account needs better.

Privacy Policy FAQs

Only nmax4d staff with a legitimate business need see your data, under strict confidentiality agreements. Payment processors for DANA, OVO, GoPay and QRIS access only what they need to process your transaction. We never share data with marketers or data brokers.

We don't store your full credentials. Your payment app handles authentication. We receive only a transaction confirmation and token. Your account balance is updated but your login details remain between you and your e-wallet provider.

Yes. Visit your account privacy portal and request a full data export in JSON or CSV format. We'll prepare it within 10 business days and email a secure download link that expires after 30 days.

Personal identifiers and gaming history are deleted within 90 days. Transaction records required by law are retained in anonymized form for seven years per Indonesian accounting standards, but are not linked to you.

No. We do not sell, rent, lease or trade your personal information. We use aggregate, anonymized data to improve features. You can opt out of analytics without affecting account functionality.

We review our privacy practices quarterly. Material changes are announced 30 days in advance via email. Minor clarifications may take effect immediately. Check this page periodically for updates.

We maintain cyber liability insurance and notify you within 48 hours of any confirmed incident. You receive guidance on next steps. If fraudulent charges occur, DANA, OVO, GoPay and QRIS providers also cover eligible disputes.